Privacy policy
Last updated:
Who operates BEYAN
“We” and “BEYAN” mean the operator of the BEYAN online learning platform. The platform may currently be run without a registered company entity. If that legal form changes later, we will post an update here. For privacy requests, use the Contact page or the details in the site footer.
International scope and local rights
The service is offered to users in different countries. This policy describes our general platform practices. If the laws of your country of residence give you mandatory rights about your data that cannot be waived, those rights still apply alongside this policy.
Who this applies to
This policy covers anyone who visits our website or uses BEYAN services, including students, teachers, and admins.
Information we collect
We collect what you give us when you create an account (such as name, email, phone, country, and language). We store learning activity such as course progress, lesson bookings, attendance, and test results where you use those features. If you pay on the web, our payment partner processes card details. We receive payment status and references, not your full card number. We may store messages you send through the platform, support tickets, and notification preferences. If you use the AI support assistant, your question text may be processed to provide an answer or escalate to a human. We also receive basic technical data such as device type, browser, approximate location from IP, and cookies as described in our cookie policy.
How we use information
We use data to run accounts, deliver courses and lessons, process purchases, send service messages, improve reliability and security, and understand how the product is used. With your consent where required, we may use analytics to improve the experience. We do not sell your personal information.
Mobile app
If you use a BEYAN mobile app, we may process device identifiers and app diagnostics needed to sign you in, deliver purchased content, and fix crashes. We keep this to the minimum needed for a stable app.
Sharing
We use trusted service providers for hosting, email, payments, analytics or support, and similar tasks when needed. They process data to help run the platform under appropriate arrangements. We may disclose information if mandatory law requires it or to protect users and the platform.
Retention and security
We keep data only as long as needed for the purposes above, including record-keeping for purchases and support. We use reasonable technical and organizational safeguards. No online service is perfectly secure.
Your choices and contact
You can update many account details in your profile. For privacy questions, access requests, corrections, or deletion where applicable, contact us through the Contact page or the details in the site footer. We will respond in a reasonable time.
Updates
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top. Please review this page occasionally.
These pages are clear operating rules for the BEYAN platform. They are not legal advice. Seek professional advice if you need it for your situation.